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: updated Oct 12
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FAQ
Shipping
1.
Can a refund be issued if a package becomes stuck, or lost in the delivery process?
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2.
Do you do partial shipments?
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3.
Do you ship to APO/FPO or PO boxes?
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4.
Do you take international orders?
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5.
How are customs and import tax/duties handled?
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6.
How are replacements shipped?
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7.
How come my tracking number doesn't work?
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8.
How long does it take for orders to get sent?
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9.
Is shipping really FREE?
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10.
What are the available shipping methods?
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11.
What countries do you ship to?
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12.
What countries does FastTech serve?
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13.
What countries does Hong Kong Surface Mail serve?
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14.
What does "tracking number not purchased" mean?
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15.
What does restocking mean?
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16.
What happens if I entered an incorrect or incomplete address during checkout?
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17.
What happens if my country's customs rejected my package?
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18.
What happens if my package is lost?
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19.
What happens when USPS reports delivery when I didn't receive my package?
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20.
What is the declaration on shipping labels?
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21.
What items are restricted or potentially restricted by the customs and/or air mail shipping services?
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22.
What should I do if something is missing from my order?
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