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FAQ
How are refunds handled?
Payments made through PayPal (or your credit card)
- Within 60 days of payment: we can refund either to your PayPal/credit card account or, issue you a gift certificate (also known as store credit).
- After 60 days: refunds are made in the form of store credits (gift certificates).
Payments made through gift certificates
- Refunds are made in the form of store credits (gift certificates) only.
Payment made through cryptocurrencies (e.g. Bitcoin)
- Refunds are made in the form of store credits (gift certificates) only.
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