FAQ
How are refunds handled?
Payments made through PayPal (or your credit card)
  • Within 60 days of payment: we can refund either to your PayPal/credit card account or, issue you a gift certificate (also known as store credit).
  • After 60 days: refunds are made in the form of store credits (gift certificates).
Note: the 60 days rule is imposed by PayPal.


Payments made through gift certificates
  • Refunds are made in the form of store credits (gift certificates) only.

Payment made through cryptocurrencies (e.g. Bitcoin)
  • Refunds are made in the form of store credits (gift certificates) only.