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FAQ
Shipping
1. Do you charge shipping & handling -- is shipping really FREE?
2. Do you do partial shipments?
3. Do you ship to APO/FPO or PO boxes?
4. Do you take international orders?
5. How are customs and import tax/duties handled?
6. How are replacements shipped?
7. How come my tracking number doesn't work?
8. How long does it take for orders to get sent?
9. What are the available shipping methods?
10. What countries do you ship to?
11. What countries does Speedpost Global Express serve?
12. What does "tracking number not purchased" mean?
13. What happens if I entered an incorrect or incomplete address during checkout?
14. What happens if my package is lost?
15. What happens when USPS reports delivery when I didn't receive my package?
16. What is the declaration on shipping labels?
17. What is the difference between EMS and Speedpost?
18. What should I do if something is missing from my order?