[dismiss] FastTech is on holiday (Oct. 1, 2014 to Oct. 3, 2014). Tickets will not receive updates until Oct. 4, 2014 (details).
What is your return address for RMA?
Return address for North and South American customers:

Cloud Commerce Systems Limited
8345 NW 66 ST #B1111 
MIAMI, FL 33166

Return address for customers elsewhere around the world:

Cloud Commerce Systems Limited
Unit 8-9, G/F Po Lung Centre
11 Wang Chiu Road
Kowloon Bay
Hong Kong